Refund Policy
Last updated 9 November 2026
1. 14-day refund
If QuotaSense Pro is not right for you, ask for a full refund within 14 days of a purchase. This applies to monthly, yearly, founders and lifetime plans, and to the first payment and each renewal. No reason needed.
2. How
Reply to your Paddle receipt email, or contact Paddle at paddle.net, or email us at [email protected]. Paddle processes the refund to your original payment method.
3. Cancelling
You can cancel a subscription at any time. Pro stays on to the end of the period you paid for. After the refund window, we do not refund part of a period.
4. After a refund
The licence for that purchase is cancelled, and you go back to the free version. Your data stays on your machines.
5. Your consumer rights
Nothing in this policy limits your rights under the Australian Consumer Law or other consumer laws. If the software has a major fault, you are entitled to a remedy whatever the time since purchase.